The second-hand marketplace Members Voice Anger Regarding Size Modifications
Members of the platform have expressed outrage following a change that caused listings displaying inaccurate size information.
This online marketplace has altered its sizing categories for female and kids' apparel without notifying all users about the change.
Online Platforms Response
Many shoppers and sellers are posting online stating that platform listings now display an altered size classification compared to what was initially listed as a result of the reclassification.
Vinted explained the updated approach better aligns with other platforms.
It has advised users to review their products and manually change the size when needed, which has left users frustrated.
Sizing System Changes
Before the change, the sizing featured a single numeric size and a letter, like S/8 or M/10.
The revised method features a letter and a range for example S/UK 8-10.
In some cases, the size labels have been reassigned - such as a large size was formerly size 12 but currently displays as UK 16-18.
Member Accounts
One content creator, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Not many brands say XL is a 20-22," the way the service now categorizes.
Stephanie Gallen, from Glasgow, said garments she listed on Vinted with size 14 labels were showing in the marketplace as larger sizing 20-22.
"Should someone sized 20-22 purchase these they may become frustrated," she said.
Required Changes
Another shopper, located in England, said she had been left angered because the modification necessitated personal updates the measurements for "each individual item".
"For me this is particularly frustrating, since I have chronic health issues and platform income has been essential after experiencing income reduction," she explained.
Service Background
The app has more than 100 million shoppers, comprising 18 million UK members.
It has become a favored option compared to resale services such as eBay and Depop.
This is not the initial instance where an unanticipated change on the platform has faced criticism: earlier, the service retracted a modification to its shipping options due to shopper criticism.